Customer Feedback Form

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To help us improve the quality of our service, or to let us know what we are doing well, please complete the form below, or download the Customer Feedback Form (PDF) to mail to our offices.

If your feedback is confidential, please download the feedback form and mail directly to:

Bob Marshall, General Manager
Plumas-Sierra Rural Electric Cooperative
73233 State Route 70
Portola, CA 96122-7069

This is a
- Compliment
- Suggestion
- Complaint
Name
First Last Suffix
Address
Street Address Address Line 2 City State ZIP Code
Phone
Email
Account Number
Check one or more of the following items with which your matter is concerned
- Billing
- Customer Service
- Service Changes
- Disconnection
- Reconnection
- Telecommunications Equipment
- Damaged Equipment
- Installation
- Appointment Scheduling
- Meter Reading
- Geo
- Other
Details of issue
Department/staff member responsible (if known)
Date of occurence
Approximate time

: Hours

Minutes

AM/PM
If you spoke with someone by phone, what number did you call?
Have you previously contacted us about this matter?
- Yes
- No
If yes, please provide details:
What outcome are you seeking?

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OFFICE HOURS & LOCATIONS

Open Monday through Friday 8 am to 5 pm except major holidays

MAIN OFFICE
73233 State Route 70
Portola, CA 96122-7069

PHONE
(530) 832-4261

TOLL-FREE
(800) 555-2207

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PSREC puede comunicarse en español y tiene documentos importantes disponibles en español. Llame al (800) 555-2207 o visítenos en 73233 State Route 70, Portola, CA 96122.

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